"Hello Andy and Clive,
Thanks to Clive for having a look at the outside of this property for us at the weekend at very short notice. We have now had an offer accepted and would like to get in the queue for a loft conversion! I had a look in the loft yesterday and the height is not good. Clive tried to explain about raising the gables, but I think I was being thick and couldn't really understand what he meant. We would be grateful if you could make a date to have a look at the inside, advise as to what might be possible and work up a scheme. We really like our loft bedroom at Shooters Hill and our main reason for moving is to be in Bexley for the schools.
When we started the loft process at Shooters Hill, I was very keen to have a building surveyor involved, acting on our behalf against an unknown builder. However, now we know how good you are, we would intend to leave everything to you this time. We very nearly ended up taking the building surveyor to court when our single storey extension failed building control and had to be partly re-built. We look forward to hearing from you."
Andrew and Claire